Preparing for the SearchEgg transition
This guide helps existing customers review their SearchEgg footprint, preserve important information, and remove the integration safely.
Existing customers can continue using their account access during the transition. Final service and data-retention dates will be communicated directly to affected account owners.
Confirm account access
Make sure at least one current team member can access the email associated with your SearchEgg workspace. This account will receive service notices and migration updates.
Existing customer portalReview your workspace and transition status.
Preserve the information you need
Before removing SearchEgg, make an inventory of the commands, documentation sources, and guided actions your users still depend on.
- 1Identify the workspace owner
Confirm the account email and workspace name used by your team.
- 2Inventory active experiences
Record important commands, documentation connections, onboarding flows, and custom actions.
- 3Request an account export
Contact support from the workspace owner’s email so we can verify and prepare the available account information.
Support will confirm which workspace information is available and the safest format for your team.
Remove the product integration
Search your production codebase for the SearchEgg embed, initialization call, and keyboard shortcut registration. Remove them in a normal tested release.
□ Remove the SearchEgg script or package
□ Remove workspace initialization
□ Restore any reserved keyboard shortcuts
□ Remove SearchEgg-specific environment values
□ Test navigation, help, and onboarding flowsNeed the original installation reference? Open the legacy SearchEgg SDK documentation ↗
After deployment, test the pages where SearchEgg was available and confirm that your application no longer requests SearchEgg resources.
Review connected content
If your workspace connected an external documentation provider, review and revoke any SearchEgg-specific tokens or permissions from that provider’s administration settings.
Documentation
Preserve the source content and confirm it remains available through your primary help center.
Custom actions
Document any product functions that were triggered from SearchEgg commands.
Analytics
Save any search insights your product or support teams still need for reference.
Choose the right replacement
Your replacement does not need to reproduce every SearchEgg capability. Prioritize the jobs that matter most to your users.
Data retention and deletion
Final retention and deletion dates are being confirmed. Affected account owners will receive direct notice before account data is scheduled for deletion.
We’re here to help with the transition.
Contact us from the email associated with your workspace and include your company or workspace name.